Littlewoods Don't Want My Money!

Well I take it all back there must be no credit crunch as Littlewoods or LittlewoodsDirect does not want my £3,000 CASH/VISA order! Having placed an order on 6th Jan for a range of bedroom suits (beds, chest of drawers you get the picture) it seems that half of the order was not actually process despite me spending hours on the phone AND handing over my credit card details. Now I have tried to get those items (downgrading the mattress as the luxury one was out of stock) and NOW they tell me they won't deliver to my chosen address, despite the last order happily haven been taken to deliver to my chosen address. So I had to cancel what items they did order as they were parts of sets, so without knowing if the other stuff could be delivered I had no option but to cancel. They did however deliver 2 wicker baskets to the value of £7, which unless I return they will charge me for. WELL what about the £6.90 i've spent in telephone calls, the 6 hours I have now spent ordering, reordering and trying to find out where my goods are thats at a cost of nearly £300 based on my day rate.


Customer service agent after customer services agent I am no closer to finding out what happened, why, and why their system is so backward despite the current day and age of ease of buying online.