Monday, August 20, 2007

Offline DOES Influence Online

Jupiter Research released their research study into the influence of offline to online. It comes as no surprise that offline adverts play a major role in driving search activity.

It was announced that 67% of the online search population had ventured online after seeing something on print, press or TV.

The interesting stat is TV adverts were responsible for 37% of online searchers, users would look for a company, slogan, service or product.

Word of mouth and viral marketing is always a hot topic, and most marketeers know the power of word of mouth. The jupiter report found it was a close second 36% for initiating searches, followed by ads in newspapers or magazines which was 30%.

The big tip from the study is work on EVERY combination of your company name and slogan including misspellings, part of your company as users have a high tendancy to type only part of the name in a search.

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Friday, August 17, 2007

Thoughts on impact of a credit bubble/bust on the Internet...

The turmoil in the financial markets over the past few weeks has now become public knowledge and Thursday 16th August has been nicknamed 'black thursday'.

There have been a variety of bubbles over the generations, the Tulip Bubble, Wall Street Bubble, Canal Stocks Bubble, Railways Bubble, and the grandaddy of all credit bubbles South Seas Bubble. This credit bubble has the potential to be bigger than them all and would be the first global credit bubble. A normal credit bust would take 16-18 years to play out.

So where did it start, has it really started and where will it end? Well the first hole appeared in mortgage credit. We all know that credit borrowing is at record highs, and a firm rule for a bust is that the more debt involved, the more people involved and the longer the bubble goes on, the worse the denoument will be. People spending borrowed money for a couple of decades will have to relearn how to spend only earned money. This could all lead to a decline in retail sales and it doesn't matter where both online and highstreet retailers could be effected. A further cut in retail may happen once the severity of what's happening has hit home, paying the debt will result in saving being the only option.

It's claimed that 2/3rds of the UK economy is dependent and related to retail, these companies are likely to go into recession should this bubble burst. That means the big marketing agencies will have to review their rates as clients start to pull marketing budgets on the back of poor sales. This could mean that sales will drop, prices could become more competitive and consumers will no doubt be cautious. Affiliates are an example of type of business who are dependent on retail. I predict that cashback affiliate sites and comparison sites will be popular with consumers, although will still suffer from a decrease in sales in relation to the overall market. Ebay may be a good example of a surviving retailer, as people will be loathed to simply throw items away and will want to sell items they bought in the boom but really don't need in a bust. People will mend and make do rather than throw stuff when it's broken, which reduces the need to spend spend spend!

So what business will thrive online? People will have less money and so will move from expensive to cheaper past times. Communication lines which have broken down through jealousy will be rekindled. Families will unite on the basis people need to know there are other people to help when they're in trouble. Forums and social group sites may do well - but making money from advertising may be a struggle as budgets get cut.

Dare I mention house prices...If you think you are imune to falling house prices you are very much mistaken. All the above will lead to job losses in the city, trades and retail and their dependent businesses.

So what will the central banks do? Well, they may try to stop
deflation by printing money and showering it liberally upon the economy. Like the ECB is doing at the moment. The other option will be to let people borrow money at ultra cheap rate. The Japanese cut heir base rates to zero for a decade. Their house prices still fell 50% to 90% and the deflation still went gaily on.

In short, times will change, but not all the changes will be bad ones.

My advice, if you run paid search campaigns stay in control and be prepared to pull if necessary. If you run an affiliate program remember you pay on results, so you should think about upping your commissions as this will soon become your most cost effective marketing channel. Starting working on reciprocal partnerships, it won't cost you anything and retailers will need to pull together if budgets are cut. Offers, Sales & Discounts will need to be on the table if you want to be the retailer or company to clinch the sale.

Thursday, August 09, 2007

Yet Another Social Network

A new social network for the over 50 market has just received $22million in funding.
Most e marketeers know that the 50+ market is one of the most lucrative on the web due to their wealth and accessibility to spending. Stats form Hitwise show that the 35-44 age group is the largest online demographic, but the over-55s are hot on their heals. Other backup stats are from Nielsen NetRatings who claim 1 in 4 Britons online are over 50.

Tee Bee Dee offers a chance for users to discuss a range of relevant topics and share their experiences with their peers.

So nothing new compared to every other social network, just its focusing on an older market. I guess if you have enough of a USP you can still get funding even if the principle idea has been used in the market.